My Healthcare Records
Ringgold County Hospital and Mt. Ayr Medical Clinic provides patients with access to personal health information online. This free service is secure, confidential, and available 24 hours a day from anywhere on a device with an Internet connection. Let the Registration Department (or your care team) know that you would like an invite to the Patient Portal to get started.
Clinic Patient Portal
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Login Here -- My Health Record is a free online service that offers you access to your Mount Ayr Medical Clinic health records securely and confidentially. It is available to you 24/7 anywhere on a device with an internet connection. My Health Record gives you access to:
- See upcoming appointments
- View medications
- Review documents
- See results and vitals as soon as they are available
Proxy forms are required for parents to access records for children aged 12-17 years old. They are also required to view another adult's information. To gain access to the Patient Portal for your child or another adult, please complete the Patient Portal Proxy form.
Hospital Patient Portal
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Login Here -- FollowMyHealth is a free online service that offers you access to your Ringgold County Hospital health records (for ER visits, inpatient stays, or other hospital services) securely and confidentially. It is available to you 24/7 anywhere on a device with an internet connection. FollowMyHealth allows you to:
- See upcoming appointments
- View medications
- Review documents and discharge instructions
- See results as soon as they are available
FollowMyHealth has the versatility of being able to view your information on a web browser or by mobile app found in your app store.
Our previous patient portal, MyCareEverywhere, is being retired and we will be using My Health Record and Follow My Health as our patient portal.
If you have more questions or concerns call Health Information Management at (641) 464-4424 or Healthcare Technology and Data Services at (641) 464-4543
Patient Portal FAQs
You can provide a personal email address during the registration process in our admitting department or by stopping by the Healthcare Technology and Data Services Department in the hospital to have your account set up.
All information in the portal comes from Ringgold County Hospital and Mount Ayr Medical Clinic health summaries. The user can also upload additional information to the portal, but providers will not be able to see those uploads.
Information will vary depending on the type of tests and treatments received during a hospital stay or tests performed as an outpatient. A visit would include medications, allergies, procedures, documents and patient education, tests and results, and reports. Secure communication with your provider will be available through the portal.
No, Records will be available on the portal from January 2018. Historical records can be requested by contacting the Health Information Management Department at (641)-464-4424.
Your information will be available on the portal within a few minutes of discharge.
No. Each user will have to have their own email for registration. Note: you should avoid the use of a workplace email address for the security and privacy of your health records. The first step is providing your email address to RCH Registration or Health Technology and Data Services. A message will be sent to your email address explaining how to register.
Yes. Access to the portal meets current data security guidelines for healthcare records. You are the only one who can access your patient records or provide permission to someone else to access your portal.
Yes, the patient would need to have an email address in order for them to sign into the portal. Once this is completed the patient can designate someone else, referred to as a “patient representative,” to have access to their information. This will require assistance from our Health Information Management Department at (641) 464-4424.
Yes, you can set up a “patient representative” for your portal account by contracting our Health Information Management Depart at (641)-464-4424.