RCH Newsletter July 2015-web

Members of the RCH nursing staff take great pride in the personal care they provide each patient. From left, back row: Melanie Staver, Heather McLain, Dawn White, and Laura Greenwell. Front row: Barb Adams and Denise Coleman.

“You have the Power!” It’s a reminder that all of us have the power, and the responsibility, to do our best when it comes to our health and wellness. Although there are things that are out of our control, like hereditary factors or accidents, there are many things we can do to stay healthy.

“You have a Partner!” Just like those familiar wedding vows, “In sickness and in health,” you are fortunate to have a partner in Ringgold County Hospital. The staff is dedicated to providing the best possible care when patients are sick. They’re also dedicated to providing the best preventative and follow-up care to keep people healthy.

It’s a true partnership between hospital staff and area residents. “We know that patients have a choice when it comes to deciding who provides their outpatient health care,” said Carrie Main, director of health information systems. “We want folks to rely on RCH because it’s convenient, friendly, and like many know; our patients will get top-quality services like medical imaging, physical therapy, cardiac rehab, lab work and other services from highly trained professionals. We’re truly neighbors helping neighbors.”

“What’s awesome about working here at RCH (in my hometown) is that there is nothing better than being able to care for people that you know and care about,” said Martha Ricker, RN, surgery patient care manager. “Our patients are sometimes people that I’ve known since I was a kid, and many who knew my mom. She cared for so many people during her 40 year career as a nurse here at RCH. These are the people that we see at the grocery store, or at a ball game, or community gathering. It just doesn’t get any better for me than to be able to provide the best care to every single person who walks through our door.”

According to Martha, the nursing staff does a great job telling patients what to expect and preparing them for their surgery or procedure. “It helps put patients at ease. The great thing about our team in the OR is that we all love our jobs. We love taking care of our patients and we work very well together.”

Heather McLain, RN, the hospitals’ utilization review officer agrees. “Taking care of so many in the community who impacted my formative years (teachers, coaches, church leaders, veterans, and elders) is an honor and a privilege. I am proud to live and work with those whose reach extends beyond the hospital – to the community they love and serve.”

Barb Adams is a nurse in the Emergency Room and in the medical surgical department. “I’ve always been a people person,” she said. “I love working with people. I have always felt rewarded being able to help people through their toughest times.”

“Being able to provide quality emergency and acute medical care to patients in Ringgold County is a source of pride for me,” added Denise Coleman, RN, and patient care manager. “Having the variety of services available in rural Iowa that we do here at RCH makes even the toughest medical journey easier to travel.”

To learn more about all the healthcare services provided at Ringgold County Hospital and the Mt. Ayr Medical Clinic, stop by any time. Or visit with us during our Open House on Thursday, July 30 from 5:00–7:00 p.m.

It’s a partnership. Help us help you!

Being involved with your own healthcare is the best way to ensure a quality health outcome:

  • Do your best to get well and stay healthy, with healthy habits, such as exercising, not smoking, and eating a healthy diet.
  • Tell your health care providers the information they need to know, and clearly communicate what you want and need.
  • Be involved with your health care providers when making your health care decisions.
  • Work with health care providers in developing and carrying out treatment plans you all agree upon.
  • Avoid knowingly spreading disease.
  • Recognize the risks and limits of science of medical care and that health care providers are human and can make mistakes.
  • Be aware of a health care provider’s need to fairly provide care to other patients and the community.
  • Learn about your health plan coverage and health plan options (when available) including all covered benefits, the limits, what isn’t covered, the rules regarding use of information, and how to appeal coverage decisions.
  • Show respect for other patients and health workers.
  • Make a good-faith effort to pay your health care bills.
  • Follow procedures of the health plans and health care providers.
  • Report wrongdoing and fraud to the right resources or legal authorities.

For more information visit the Office for Civil Rights – HIPAA website – www.hhs.gov/ocr/hipaa