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RCH Launches Simultaneous Dispatch

When a patient is experiencing major trauma, time is critical. The minutes it takes to get someone from the scene of an accident or medical emergency can mean the difference between life and death. To help speed the process, Ringgold County Hospital has launched a system called Simultaneous Dispatch. “When Dispatch sends out the ambulance to a scene that has the chance of having major trauma, they will also put the Life Net helicopter on standby,” explained Amy Shields AEMT, CPhT. “When we put the helicopter on standby right away, they have time to do all the safety checks, weather checks, and everything they need to do before they can take off. They get this done while the ambulance is responding.” EMS is trained to assess patients. When they arrive on the scene, they will do a quick assessment and then let dispatch know if the helicopter is needed or not. Although a helicopter is not required for every situation, having it on standby and ready to go saves precious minutes when it is required. Amy continued, “From a medical standpoint, it gets patients to the most appropriate facility faster. If you have a trauma patient with serious or multiple injuries that require surgery or other services not available here at Ringgold County Hospital, it gets them where they need to go faster.”

Calling the helicopter while the ambulance is being dispatched is now an automatic process. It’s just one more way the medical professionals at Ringgold County Hospital are improving patient services and saving lives.

Here for Your Emergencies

Call 911 when you need emergency medical assistance

The Mount Ayr Medical Clinic is open five days a week for non-emergency medical care. Ringgold County Hospital’s Emergency Room is open 24/7 for emergency medical conditions such as:

  • Immediate onset of symptoms, including severe pain
  • Suspected heart attack or stroke
  • Reasonable belief that immediate medical attention is necessary to avoid damage to organs or your health
  • Sudden or extreme difficulty breathing
  • Sudden or extended loss of consciousness
  • Bleeding that will not stop
  • Major burns

Other serious conditions could be considered emergencies if they require immediate treatment to prevent serious complications. Examples include
deep cuts, broken bones, chest pain, seizures, and suspected poisoning. Sudden onset of severe headache or abdominal pain, as well as shortness of breath, may also be considered emergencies.